What do I do if my jewelry needs to be repaired?

Over time, it's normal for metals to wear down, prongs to loosen, or chains to break. We provide services like ring resizing, prong replacement, prong re-tipping, watch repairs, chain soldering, clasp replacement, and more. Learn more about jewelry repairs and services here.

Can I book an appointment with a jewelry expert based on my schedule?

Our jewelry specialists are available online appointments during our regular business hours. You can schedule an appointment at your convenience. You can book an appointment based on your schedule.

What protection plans are available for my jewelry?

We offer a Lifetime Diamond Commitment and several optional extended service plans for your jewelry. Learn more about our Protection Plans.

I want to return my purchase. Where do I begin?

We want you to be completely satisfied with your jewelry purchase! Learn how you can return or exchange your item(s), hassle-free.

Didn’t Find What You Are Looking For?

We hope you found the answer to your question(s) in our FAQ section. However, if you require additional assistance, don't hesitate to reach out to us. Please feel free to Contact Us.